Help Center*IMPORTANT* Putting a contact on DND will remove them from ALL ACTIVE CAMPAIGNS
The DND feature is good to use when:
Someone asks to stop recieving messages
You are making adjustments to their appointment/calendar and you don't want them to get the automated confirmation, in which case you turn on DND and then turn it back off.
You can access DND in two ways:
Conversations Tab
Click on the conversation of the person you are trying to set DND for
On the right side, under their contact info there is a DND box, click the circle. Green indicates they are set and DND is active
Contact View
Click "contacts" on the left menu.
Search for the contact.
Click on the contact's name
On the new screen, scroll down on the contact's info on the left.
The DND Option is toward the middle, simply select the circle turn on/off DND (green indicates DND is active)
